Dining out tip:
If a restaurant is not open for lunch that does NOT mean no one shows up for work till 5:00.
Every night at 5:00:01 our phone begins to ring.
And it rings. And rings. And rings. And rings. And rings. And rings. And rings.
Fun fact. We opened our doors seven minutes before that and we won’t answer our phone again until around 6:30. We don’t have someone to answer it because we are short staffed, and the host, is also the GM and he is busy dealing with the guests in front of him.
Calling over, and over , and over again also isn’t helpful. I see your name on the caller ID Mr Jones. I wish I could help you. But I can’t.
Also don’t, leave a message at 5:12 and then show up at the restaurant at 6:02 angry that no one has called you back.
Also. Don’t wait till the minute a reservation is supposed to show up to call the restaurant to pay for their drinks, dessert, dinner because you didn’t plan ahead to do something nice for their birthday.
Also. Don’t tell the GM when you waltz through the door that you’ve been calling for days and no one returns your calls. My main job in the afternoon is to return the 47 messages we get in 12 hours.
Also, leave a message. Don’t just call and call and call. I will call you back and I’ll be much happier to help if you haven’t called 17 times.
And more thing. Don’t call at 4:57. 6:12. 7:45. 9:10. 9:43. Then the next day at 8:47. 10:43. 12:32. Leaving messages each time. I know you need to change your reservation from 4 people to 6 people but my god. I can’t imagine what being your boyfriend is like.
I’ll leave you with this.
Keep your message short.
If you want me to call you at a number different than the one your calling from say the number twice.
I don’t need to know you live up the street. I don’t need to know you’re bringing your cousin Alice on Saturday. I don’t need to know anything more than your name, your number, the date of your reservation, and the time.
Then we’ll go from there!
PS. There are people in the restaurant all day.
Call early. Leave a message. Be patient. We’ll call you back.
I promise!