I’ve enjoyed the response to my recent posts. They started as a way to respond to being verbally abused. They have grown from there.

I enjoy writing them and enjoying having the somewhat safe space to do so.

However, I should really point out that 99.999999 of our guests are supremely wonderful. They are gracious. Appreciative. Genuinely grateful to be eating at our restaurant.

Of course everything I’ve written is true, but it really is all about how you respond. My staff will tell you, at least my current staff, that I’m pretty good at diffusing the situation. I can turn most bad experiences around. As long as you aren’t an ass and don’t get personal.

For example, the gentleman with the three year old was pissssed when I sat him at the high top. He was pissssssed when I moved him to a low table. But on the way out he thanked me for accommodating their family.

It was my pleasure to do so, but it WAS not my mistake.

So enjoy my posts. But know the assholes do not outnumber the good. Not even close.

This post was sponsored by my aunt who was genuinely concerned I was having a rough time at work.

I love my new job. More than I have in four years. It truly is an amazing place to be.