Part 1: I called Jason today. It went great. I explained where I was coming from. He told me where he was coming from. He was super happy I called. I was super happy he answered. All is well in the world.
Part 2: Partial payment.
One whole month could be dedicated to paying your bill at a restaurant.
Tonight is partial payment day.
Tonight a server told me this story.
He waited on a couple who were having dinner. They ordered well, a bottle of wine, etc.
At the end of the meal he presented the check.
The bill was $187.
They gave him a gift card with a $100. And a credit card for the rest. The balance was $87.
They signed the slip tipping 20%. On the remaining balance. $17.
This happens a lot.
Last week it was a table who had people throw in cash. The credit card was run for the balance. The tip was 20% of the balance.
Yes. Yes. Yes. I know people make mistakes.
But my staff can’t pay their rent with your mistake. And every restaurant in America, will fire you if you ever approach a table about a tip.
So instead. The server cries in the wait station.
And takes the $17 you left to the bar to drown their sorrows.
So please. Please. Please. Pay attention when paying your check.