When I started my job I was asked what number I wanted on my business cards.

Did I want the restaurant number?

Or.

My personal cell number?

There are reasons for doing both.

I know restaurant GMs that do use their cell numbers. It means issues are dealt with faster. There is a direct line of communication.

Going with the restaurant number means you aren’t being called at 8:00 am on your day off to see if you have availability on Wednesday before thanksgiving for a party of 6.

I chose the restaurant number.

Which brings me to my point.

Almost every day someone tells me to just text them the answer to their question.

I don’t like text messages in general. I’m not much better with emails and FB messages. I forget that I read it. I read the email at 3:00 am on my day off, after a few bourbons and completely forget that I read it. Next thing you know I respond to it three days later and totally missed it was time sensitive. Or that I already responded to it.

The other reason I don’t like text messages is that sometimes it would be a 30 second phone call. But it’s 20 minutes worth of text messages.

So no. I’m not going to text you. I’m going to call you. I’m going to leave a message. And I’ll wait for you to call me back.