Reservations are funny things.
You’ve told a business that they have to hold a table for you. That you will come and spend money at 7:15 if they seat you at a table exactly at this time.
My favorite is the comments/requests/demands that are added to the reservation.
Most are awesome.
Birthday. Anniversary. Retirement. Promotion.
Some however are demanding.
I insist you move me to to this specific table. Or provide this specific item. Or do this insane thing.
However.
Sometimes they are funny.
Not on purpose.
This week someone requested a window seat with a water view. (We are in the middle of nowhere. Definitely not near the water.).
Someone else requested we have mussels brought to the table as it was their favorite. (We haven’t served mussels since I worked there!).
Someone else insisted we call them to arrange payment before they arrived.
The thing no one realizes is that when we are busy we don’t often look at these requests until day of.
We will accommodate them with in reason.
But we don’t have window seats. And we are a mile and a half from the water.
We can’t provide you a menu item we don’t serve.
I also seriously, seriously, seriously mean it it that if you need something something specific call the restaurant. Sometimes it’s a 17 year old kid who reads this first. And they won’t be able to help you.
And I’ll finish by saying that allergy info is great. But remind your server. We pay attention but if it’s life and death say it to everyone you come in contact with.
I wanted to put a bowl of water on the table for the water view guy and say here you go!