At least once a week someone will call and make a reservation that ends with, will _______be working that night?

First, I haven’t even written that schedule yet, so who the hell knows. And even if it were written do you think I remember every single employee’s schedule?

And.

More importantly.

I will never give out that information.

I’ve trained my staff not to give out that information.

There are a lot of reasons why but the most important reason is for the safety of my staff.

More than once I’ve had an abusive partner call demanding this information. I’ve had angry parents call demanding this information.

The abusive partner had been banned from the restaurant so they had no way of knowing if the employee was at work.

For the parent, I’ve made it my policy since I became a manager that the parent doesn’t work for me. I won’t discuss your child’s schedule with you, their responsibilities, their pay. I won’t give you their check, their W-2, or accept your call that they can’t come to work.

I once had a parent approach me on the floor on an August Saturday night to discuss their child’s schedule. She called the next day to let me know how rude I was.

Back to the topic.

We will not tell you if anyone is working. Even night of. So if you want to know if they are working, text them. I’m sure you have their number.