You are 86’d.

Last night we had a table sit around 7:00.

They wanted 2” porterhouse steaks. Unfortunately, we were out of them.

They also ordered a wine that has been out of stock for a while.

They ordered other items.

They left happy.

They then left a survey comment saying, “You should change your menu if you do not have items.,we almost left when the first 2 things we asked for were not available.”

Seriously????

They’ve never gone to a restaurant that was out of something.

They must have freaked out when they learned Hannaford was out of milk and bread tonight.

Have they ever been to McDonald’s when the ice cream machine is out of order?

What happens when CVS is out of vaccines?

Should Toyota remove blue Tacomas from their website when Lee Toyota has sold out of them.

Oh. No.

Magnolia bakery is out of cupcakes. They should change their menu.

What happens when Walmart is out of 90” TVs?

Wow. The animal shelter is out of tabby kittens.

Yes, Virginia, restaurants run out of things. If you leave every time this happens you are going to have a very interesting life.

PS. You’d have loved the Hard Rock when I worked there. We’d run out of French fries on Sundays. Sometimes we’d run out of cheeseburgers on Sundays. Occasionally we’d run out of drinking glasses.

These people live a sheltered life.

Way way in advance.

We were busy tonight. Lots of people rescheduled from Saturday. People wanting to get out before they are snowed in. We were all jumping tonight.

The bar was especially busy. Almost two complete turns.

Around 6:45 we sat a 7:00 reservation at the bar.

The couple was seated with two other couples on either side of them.

Almost immediately the female member of the party approaches me asking to be moved where it is less crowded. I explain that I can’t move them because we are full with reservations.

She becomes upset insisting that because she made her reservation way in advance we should do something.

I’m not sure what she means by way in advance.

I explain that the place they want to move to has reservations.

She asks about the empty chairs on the other side of the bar.

There are eight chairs empty. I explain they will only be empty about twenty minutes.

She insists she be allowed to move.

Especially because she made her reservation way in advance.

I once again explain that she can’t move.

She goes back to her seat.

They eat. They pay. They leave.

I’m at the door when they leave.

The wife completely ignores me.

The husband grunts at me.

Fast forward to hours and they have left a survey with no comments scoring us a 43 out of 100.

The part I don’t understand is that if I’d moved them they would have been seated next to other people for their entire visit.

I left them where they were scheduled to be seated and the guests on both sides of them were gone in 30 minutes.

PS. By way in advance she meant less than 24 hours before their scheduled reservation.