Nice is different than good.

On Thursday night, around 8:45 a car pulled into the parking lot. This is very late for us during the winter especially during the week.

A woman comes in and asks if we are still serving. I apologize and explain we are not. She then asks who might be serving at 9:00 on a Thursday, in February in a coastal New England town.

I list off a few places having no idea who is even still serving at all, let alone at 9:00. She asks a few other questions and I tell her to hold on a second. I pull up a restaurant on the iPad. I call them. Nope. They’ve closed for the night. I call another. And another.

I finally found a restaurant that was open till 10:00. I tell the woman the name, address, and how to get there.

She’s so grateful. As she leaves I tell her to make sure to come back and see us over the weekend.

At 8:00 tonight she walked in with her husband. They had seats at the bar. She is super excited to be back.

She’s also very grateful for us finding them food on Thursday. When they’d gotten to the restaurant they were well taken care of.

She and her husband couldn’t express enough how grateful they were that we’d gone out of our way to help them.

I assure them, that we love our jobs, and helping people is what we do.

They were sat at 8:00. They stayed till after 11:00. They were the last to leave. But they made friends with everyone. Their neighbors at the bar. David the bartender said they were some of the nicest people he’d ever waited on.

They also had a big dinner. They ordered a Wagyu tomahawk ribeye for dinner. The steak is $165. They got it well done. Approved by the chef. They loved it. And took some home to their daughter.

As they were leaving they asked about coming back in the summer with a large party to sit in one of our private rooms.

I gave them my card and told them to call me and I’d take care of them. I asked them their names again.

They told me. Their last name happens to be the same last name of a drug kingpin on a show I love. I made that comment and they laughed. I told them when they called to just tell me the were the drug lords from the show and I’d know exactly who they were.

The point of the story is that I love when amazingly wonderful people come in. People so nice that you’ll remember them 6 months from now. It makes all the ugly people disappear off the map.

So thank you.

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