Phone rings today.
Thank you for calling_______. How may I help you?
I don’t give my name. I never give my name.
Yes. I’d like to place a take out order please.
I’m sorry. We don’t do take out.
………..
……….
WOW! You mean I can’t get food to go.
No you can’t. Im sorry.
I don’t understand. You mean to eat your food I have to come in and sit there.
Uhhhh. Yes.
……….
……….
We’ll. That’s most peculiar.
………..
Okay then.
Click.
The backstory.
Before COVID we did not do takeout. For about 90 seconds during COVID we did takeout as a way to keep the doors open and the staff employed.
It did not last long.
We have not done take out since I’ve been there.
Why you ask??
Well.
First, any restaurant I’ve worked in unless takeout was truly part of the business model has struggled to keep the supplies organized and stocked so that you are not suddenly out of lids for ramekins or plastic ware, or napkins. And if you think McDonald’s struggles to get take out correct and THAT is their business model then a full service restaurant almost always fucks it up. No sauce. Wrong burger. No French fries.
So the kitchen tanks under takeout just to disappoint the guest anyway.
Plus. Takeout supplies are expensive. During COVID we did tons of research on environmental carry out containers that did not cost a small fortune.
And.
The biggest reason we don’t do take out.
Our food doesn’t travel well.
Steaks don’t stop cooking when you take it off the grill. It’s going to continue to cook till it cools.
Grilled broccolini doesn’t microwave well.
Pasta for Olive Garden can be microwaved. Your pork chop does not.
Meanwhile your 60 dollar filet is now medium well when you wanted it to be medium rare.
So the answer is no.
We don’t do takeout.