This was a first.
Tonight a server approaches to let me know the I table brought their own beer. They poured it into a glass on the table.
Seriously. WTF?
I approach the table.
They know why I am there.
I explain that they can’t bring In their own beer.
They explain it’s non alcoholic. So it’s okay.
I explain that according to state law it’s absolutely not.
I pick up the glass and the woman begins to explain our non alcoholic beer is awful so she brought her own.
I tell her I appreciate that but I can’t allow her to bring her own.
We continue to chat.
By the end of the exchange we are best friends.
Last summer, at my first job, we had an incredibly angry guest at the bar. I approach them and in the end they were eating out of my hand. My bartender commented on how good I was at turning things around.
She was working tonight, so I approached her to tell her about tonight. And to quote her, when you’re on. You’re on.
They even stopped by to say goodbye on their way out!!!