At the end of the night as the staff is finishing up and giving me their cash outs, I check in with them.

How was your night? Any problems? Etc.

Tonight I was checking in with Bob who was waiting on a late table to leave.

I asked about his night.

He said great except for the table he was waiting on.

He said he greeted them, and a lady at the table said.

We are going to be high maintenance. We want you to know before we start.

He said to me: I never knew that was something to be proud of.

I agreed.

I said it’s kind of like being racist. We know it’s out there but you shouldn’t admit it.

They stayed another 20 minutes or so before they finished up.

They were high maintenance!