Everyday we get messages on social media.

What is your address?

Can I get a reservation for 2 on July 3.

Where are you located?

What kind of food do you serve?

Do you have parking?

Can I send a friend of mine a round of drinks tonight?

All questions on messenger.

Both Facebook and instagram.

Here’s the thing.

You have an internet connection.

I know this because social media is on line.

So you have access to our website. You have access to our photos. You have access to a map. To reservations. To a phone number.

Fun fact.

Only Fortune 500 countries and probably not all of them have people monitoring their social media 24 hours a day.

We have three people who can check our messages and still a couple of days can go by before someone sees the message.

Our auto response gives our address and phone number.

And still people don’t call.

They respond to the auto response.

Seriously.

99% of America has an answer box in their hands.

I know only one it’s on who doesn’t have a cell phone.

So use it.

Google it.

Just do it.

I’ve seen this poster being shared over the last couple of weeks.

It sounds great.

But $22.25 would be a pay cut for most servers.

Even at the worst restaurants.

That’s only $890 for 40 hours.

I was making more than that in the 80’s not working 40 hours.

I know very few servers today who aren’t making double that on 25 hours a week.

It’s why servers do what they do.

And why they end up trapped.

Even at mall restaurants servers make more than that.

So it would be a huge payout to switch to a hourly rate.

And who the fuck wants to get beaten up everyday by the public for that price?

Yes.

The BOH also gets beaten up. Their work is hard in a different way. Should their be a more equitable pay structure.

Absolutely.

However, cutting the pay of more than half your staff is not the answer.

The person who finally figures this out the answer will win a Nobel Prize.