Tonight was a treat.
Around 5:30 a server comes to me carrying two empanadas. She says table 31 said they were disgusting. And burnt.
They look exactly like they were supposed to.
About ten minutes later I hear the bell in the kitchen ring twice.
One ring or a bunch of times means hands to run food.
Two distinct dings means they need me.
I go to the window and chef calls me over. A table has asked for a new server.
Table 31.
I go over and the man says he wants a new server.
This never happens.
I take the appropriate steps. Get them a new server.
40 minutes later they were gone.
They complained on the way out about to food. They gave us a zero on our survey.
And.
The tipped nada, nothing, zero to the server who took over the table.
This really is more about them.
And.
The server who was replaced?
Her cat was hit by a car about two hours before she arrived to work. She was doing her best to hold it together.
She was a class act.
Those two guys.
There aren’t words.
We’ll there are but I’m too much of a lady to use them.