Cheeseboard lady complained about me.

This was her survey response.

Two meals were undercooked but they took it back and cooked it further. The empanadas and salads were great. Outdoor seating is great and they should spray off the yellow pollen on the ground to complement the scenery. We had a cheese plate to bring to a party and the manager refused to provide ice or refrigerate it for us. Luckily one of the waitresses brought us some ice.

First.

The steaks they ordered were ordered well done.

The were delivered well done.

But using their own words they wanted them done.

Dead. Was the word she used.

They went back out charred.

When I checked back they were happy.

As for the pollen.

I’d like to formally apologize that our patio is outside. I’d like to apologize that in nature pollen falls from the sky. We will speak to GOD and see if we can work something out.

Fun fact. Our staff spends the first 30 minutes when they get to work wiping pollen off the tables. By the time we seat our first guests they are yellow again.

There is no way we could keep up with the pollen on the brick patio.

As for the cheese plate.

I don’t even know what to say.

They knew the answer when they made the phone call.

If not they would have never asked.

A failure to plan on your part does not make it my fault.

This one leaves me speechless.