I’d like to speak to the manager!!!

How are you guys?

Thank you, sir!

Yes m’am.

Welcome ladies.

I’ve written about this before. But it bears repeating.

I continue to coach my staff to use non gendered language. My day of yes m’am and no sir are gone.

After years of hating the term “folks” I’m a convert.

AnytIme I hear it I make a note to mention it to the team.

It’s not easy to change a thing that has been ingrained in a lot of us since birth.

But I try.

So try.

Hi folks. How are you doing tonight?

I was reminded of this because my old host had written a note to remind my new host about it.

It takes a little effort but even you can change.