Occasionally the hosts get lost.
They seat a table and for get to mark it as seated.
Then they wonder why they haven’t shown up yet.
Several times since I’ve worked there, the hosts have called a guest to see if they are still coming, only to have the guest say, we are seated and just got our drinks.
It’s embarrassing.
It’s also kind of funny.
That happened yesterday.
But that’s not what this story is about.
Last night a guest checked in.
They were an 8:00 reservation and arrived at 7:30. They were told it would be closer to 8:00 before we could get them seated.
They said great. We’ll go to the outside bar and get drinks.
And we never heard from them again.
There were no unaccounted for tables.
They didn’t answer their phone when we called.
They didn’t respond to the texts we sent them asking where they were.
They didn’t call to complain when I charged the $100 for not showing up to eat.
They just disappeared into thin air.
For the life of me I have no idea what happened.
Perhaps they were marked arrived by mistake.
Perhaps they got tired of waiting and went to McDonald’s.
Perhaps they were seated and don’t realize they’ve been charged yet.
It’s a mystery.
This has never happened to me before.
I’ll keep you posted.