We were BUSY tonight. We beat our previous record for covers by almost 20 people.

The night went great for the most part. Only a couple of hiccups that were remedied rather quickly.

For my part the first hiccup was a woman, during the first turn who sent back her skirt steak as not being cooked enough.

Here’s the thing. You don’t want a well done skirt steak. You just don’t. It will be tough. And hard to cut. And very. Very. Chewy.

I got this question from a friend this week:

I have been wondering something regarding ordering at your restaurant. BTW, loved the article you shared! Whenever I finally get to Maine and I come to eat there, is it okay to tell your staff how I like my steak cooked and ask which cuts are best served that way? Since I don’t know anything about the various cuts, but know I like mine pink in the center, they can help me choose the right cut. Right?

Absofuckinglutely. Absofuckinglutely.

Ask your server.

We cover this daily.

Which cuts are lean. Which cuts are more flavorful because of the marbling. Which steaks should be eaten raw. Which will be delicious medium well.

Ask away!!!

But for the love of god don’t NOT ask and then get upset when it’s not what you want.

So this woman sends her steak back.

But here’s the thing.

She has cut the steak into about 15 pieces. I guess she kept hoping that it was more well-done as she cut it.

The chef is perplexed as to how he is supposed to put it back on the grill.

He ends up putting it on a sizzle platter. (Google it. It’s what fajitas are served on at Applebee’s).

However.

The server has already told me that the woman insisted that she did not want the same steak sent out to her. She wanted the chef to cook an entirely new steak.

Oh. Honey. That’s so sweet but that’s not how any of this works.

The Chef is not going to cook a new steak. He’s going to bring the original steak up to temp.

And that’s exactly what he did.

And the bell dings twice and I’m off to expo to pick up the steak and return it to table 36, seat 2.

I set it down in front of her saying, I hear you wanted your steak cooked up a little more?

She stares at it.

And stares at it.

And finally says, Is this the same steak? I said I didn’t want the same steak.

And her friend at seat 3 says, she doesn’t like when it’s reheated. It changes the flavor of it.

And I explain that we aren’t going to make her another steak. And this one should be perfect.

She lets me know her displeasure.

I don’t apologize. I just walk away.

They tell the servers all the way that I’ve made them angry, that they aren’t coming back. And that I need to come back and apologize or they are leaving a bad review on social media.

I tell the server what I always say: I won’t be held hostage by the threat of a bad review. Do what you need to do.

The best part is, that they asked for a to go box so they could take it with them.

I made sure to be at the door when they left.

The woman scowled at me as she left. But never said a word.

I’ll keep you posted on any reviews we receive.