I’d like to speak to the manager!!!

I answer the phone tonight.  

It’s an older lady, who tells me she’d like to make a couple of reservations, but first she has questions.

I say of course, what can I help you with.  

She then asks if we have outdoor seating.  

I say yes, we have a lovely patio, that serves the full menu.  

She says great and says then I’d like to make a reservation for October 22. 

I interrupt and say that our patio will not be open on October 22.

She huffs and says, I don’t understand why?

I say, because we live in Northern New England and it will be cold by the end of October.

This perplexes her.  

She says, she’ll have to discuss this with her friends and call back.