I’d like to speak to the manager!!!

Around 6:50, I answer the phone.

A woman says, hi, my name is Mary, I’m returning a call.

I say yes, how can I help you?

She says, yes, I’m calling you back?

I say yes, how can I help you?

She says, yes, you called me.

I say, if I left a message for you today, it’s because in the last 24 hours you left a message for a reservation.  How can I help you?

Oh.  Yes.  I called for a reservation.  

I ask her what day and time she is looking for…

She says, just a second, I’ll be right back.  I have to get my notes.  

She is gone for what seemed like four hours, but was a least more than 2 minutes, when four guests walk in for their 7:00 reservation.

I’m still waiting, and finally mute the phone and set it down.  

I help the guests that are in front of me.  Then the next guests.  Then the next.

She is gone when I get back to the phone.  

I have no idea if she called back, but hopefully, she left a message.