I’d like to speak to the manager!!!
Hello, thank you for calling how may I help you?
I was calling to see if you were open.
Yes, we are.
Will you be open till you standard closing time of 8:30.
Tonight, our last reservation is at 8:00.
You don’t have any openings?
What do you mean?
You don’t have any open reservations for tonight?
Yes, we have open reservations. (I have no idea what is going on). Do you need a reservation for tonight?
Yes, do you have room for 2?
What time would you like to come in?
Do you have 6:30?
Yes, I can take 2 people at 6:30.
How about 7:00?
Yes, I can take 2 people at 7:00.
Can you take 2 people between 6:30 and 7:00?
Do you mean 6:45?
No, between 6:30 and 7:00?
Uh. No. I can only take 2 people at 6:30. (I’m so lost).
Great, we’ll take it.
Can I get your phone number starting with the area code?
Yes, it’s 555.555.5555
Is this John Smith?
Yes it is.
Great. You are all set. 2 people at 6:30.
Thank you….Can I ask a question?
Can you take 3 people at 6:30?
What?
Can you take 3 people at 6:30?
What?
Can you take 3 people at 6:30.
Uh. No. I can’t take 3 people at 6:30. I can take 3 people at 7:00.
But you can’t take us at 6:30.
I’m sorry, no. I can’t seat 3 people at 6:30 but I can seat you at 7:00.
Great. We’ll take it.
All right you are all set.
Can I ask another question?
Yes, is it okay if we come at 7:00 but the third comes late. Will you seat us or will you make us wait?
What?
Yes, our third is coming from class and won’t get out till around 7:20. He can’t meet us until 7:30.
Yes, we can accommodate you and we’ll seat you when you get here.
Great. Thank you.
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Hello, thank you for calling how may I help you?
Hi, this is John Smith. I need to change our reservation to 2. Our third person won’t be able to a make it.
Great, you are all set.
Can we still get the 6:30.
I’m sorry, no, I only have 7:00 for 2 people now.
Are you sure?
Yes, I’m sure.
Thank you.
Thank you!
I'd Like to Speak to the Manager!!! 