I’d like to speak to the manager!!!

I was on the door tonight.

As is going to be the case for the next 9 months.

The phone rings, I answer and say thank you for calling how may I help you.

There is static on the line so I tell the person that I can’t hear them and hang up.

The phone rings again, I know from caller ID it’s the same person.

She is clear as a bell now.

She says, hi this is Mary, I need to cancel my reservation for Sunday night.

I say great, cancel the reservation, thank her for letting us know and hang up

12 seconds later the phone rings again.

I say, thank you for calling how may I help you.

The woman says, hi this is Mary, I need to cancel my reservation for Sunday night.

I wait.

She repeats herself.

I say, didn’t I just speak with you.

She replies, yes. But I wanted to make sure you cancelled the reservation.

I thanked her again for letting me know and hung up.