I’d like to speak to the manager!!!

Last night around 9:30 a server we’ll call Jen, because that’s her name, comes to me and says, the Smith’s would like to come in tomorrow night, but only if they can have me.

She reminds me of who they are.

Ahhh.

I remember them well.

Back in the spring, a table arrives for their 6:00 reservation. They are led to their table and seated.

The server approaches the table and the father at the table loses his ever loving fucking mind.

He insists that they be waited on by Jennifer.

The server comes to me to find out what should be done.

I explain, that unfortunately, Jennifer does not have an open table and they can either wait until she does, which will be about 90 minutes or they can be seated where they are.

30 seconds later the father appears at the host stand and loses his mind again.

He is shouting at me, that the guest is always right, they should be able to have whomever they want wait on them etc. etc. etc.

I try to explain that Jennifer has her own section, and at no time would I allow her to wait on a table in someone else’s section.

He continues, to lose his mind through the entire meal and tell me on his way out that he’ll never return.

Two things of note.

They always return.

Always.

This will be their second time in after that incident.

And.

The man is in the business. He’s a restaurant consultant. He should be embarrassed at how he is behaving.

They have texted Jennifer and asked if they can have a reservation for tonight, but they will only come if she waits on them.

They are behaving like small children.

Call the restaurant like everyone else.

And stop being a baby.

I make the reservation and they arrive at 6:00 tonight.

They walk in and I say hello do you have a reservation?

The mom glares at me, and finally the son says, yes it’s under Smith.

Of course it is.

Here’s the thing, except for the son saying their name, not one of them spoke to me while they were in the building.

They didn’t acknowledge me on their way in, and they flat out ignored me on their way out.

And I can’t help thinking what privileged lives they must lead to think this behavior is acceptable.