I’d like to speak to the manager!!!

I took a phone call two or so weeks ago.

It was a woman, making a reservation for 7 people. They were celebrating a birthday. At the end of the conversation, she let me know that she was a chef and owned a restaurant not far from us.

I make a note of this in the reservation and think nothing more of it.

She arrives on Wednesday night, and it’s clear she is a character. She is a close talker, full of energy and goes on and on about her restaurant which has closed because of staffing issues.

We get her seated and from that point on you’d have never known she was in the industry.

She tried to order things not on the menu.

She got upset that we don’t offer lettuce and tomato on our burger.

She got upset that we offer a cake cutting fee.

She didn’t like her drink.

She kept her server, who is a longtime professional running all night.

She came out to the host stand several times to gently nudge us to do her a favors.

Unfortunately, I had no idea how rude she was being to the server until they were almost ready to leave.

And, when the server finally mentioned it to me, I assured her it would be okay as they are industry and will take care of her.

Alas, I had to eat my words as they tipped her 15% on the check.

What the fucking fuck?