I’d like to speak to the manager!!!

The last two nights I’ve been on the floor.

I have had a host.

We’ve also been short staffed, so I’ve forced myself away from the door.  

I have different experiences on the door than when I’m on the floor.  

I’m standing at the POS at the wait station, when I see table #31 call a server over.  It’s not their server.  They speak for about 12 seconds and then server turns and walks toward me.

I know it’s not their server, so I ask her what they needed. 

She says, they have asked for bread.

I should mention that their server is also standing at the POS.  Putting in their order.  

They have given him about 37 seconds from the time he said he’d bring them bread till the time, they felt like they’d waited too long for bread.

They were in need of something the entire 48 minutes they were in the restaurant.  

In and out.

But always in need.

They’d really be happier at a drive thru.  

Service on demand.