I’d like to speak to the manager!!!

It’s often pointed out that I make fun of people or are hard on our guests.  I don’t mean to be and I don’t mean to make fun of them.  A lot of it is just the frustration of working too many hours, in a small town, with people who can expect a lot of us.  

However.

That’s not the story I’m telling tonight.

Tonight, is a good story.

At 8:00 a woman walks in.  I greet her and ask if she has a reservation.  She says yes, but that she is waiting for a friend.  She says she would like to wait on him before she is sat.  

Her reservation is for the bar.  

About 10 minutes later she is still waiting.

Meanwhile, a lone diner comes in looking for a seat at the bar.  I explain that we take reservations at the bar and that I won’t have any seats available for the rest of the evening as I still have other reservations to coming in.    

I offer him a table but he wants to sit at the bar.

Then the woman, who is waiting speaks up and says, He can have our bar seats.  We don’t mind a table.

I ask her if she was sure, and she said yes, they wouldn’t mind a table at all.

So, I seat the gentleman.

Her friend arrives about 5 minutes later.

They are seated.

And everyone lived happily ever after tonight.