I’d like to speak to the manager!!!

I was on the door tonight, as I am every Saturday night.

We were busy tonight.  Summer busy.

Around 5:20 the phone rings, and no one is standing in front of me so I answer it.

Hello, thank you for calling the restaurant.  How may I help you?

A voice on the other end says, Hey, is Jeff around?

It’s Saturday night.  Of course, I am around.  However, I do not have time to take a phone call.  Anyone calling me wants something and I can’t be on the phone for 10 minutes helping.

I say, Jeff is here but he can’t come to the phone.  

The person says, are you the maitre’d?  

I say, I am the host.

He now wants to know my name.  

I say Jason.

He begins, by telling me who he is. 

He was part of a party of 5 that were in earlier in the week.  

He proceeds to tell me that he is calling because collegues of his are coming in to sit at the bar, and he wants to make sure they are taken care of.

I have no idea what he means, or wants.

I listen.  He keeps talking.

I ask who’s name the reservation is under, and he gives it to me.  I can’t find it.  

He continues.

I listen, finally interrupt and say I’ll pass along message to Jeff and Chef.

We hang up.

I’m sure he knew it was me.

But who calls on a Saturday night, to do this.

And what does he expect me to do?  Short of comping their meal, the service he will get will the same service we off every night, which is exemplary.  

I’m pretty sure that the people he was calling about showed up without a reservation at 6:30. They had made their reservation for last night and no showed.  

I got them seated, but once again was not sure it was them.  They said on the way out they’d had a great time.