
I’d like to speak to the manager!!!
Today started off with a bang.
I didn’t get to bed until almost 5:00 a.m.
When the alarm went off, I said fuck that. I reset my alarm for an hour later and tried to go back to sleep.
I got up an hour later, now an hour late for work.
I get to work and find the bar filled with people who have come to watch the World Cup.
I set up in the quietest place I can find.
I start returning messages.
Message 2 is from Michelle. I call her.
She answers and says that she is looking for a reservation next Friday night.
The catch is, next weekend, is the big annual Christmas celebration in our town. We are 98% booked already.
I look for a place for her there is nothing. I tell her this.
She practically begs. In a comical way.
She says that she will be making meatballs and will bring me some if I find her a reservation.
I assure her that I wish I could help.
I hang up and go on with phone calls.
When I’m done, on a whim I take a second look for Michelle.
I’ve said since I started this job, that it’s hard to find a hole to put someone in when they are staring at you. I often ask people to step aside and give me a second to find a spot.
I equate it to The Queen’s Gambit where she solves the problems on the ceiling.
Today I realized that I could move a 2-top, then a 4-top and there you go. A reservation for Michelle next Friday.
I call her and give her the news.
She is beyond happy. I tell her that I am glad I could help. And that we will see her next Friday.
Fast forward to 5:30.
I’m standing at the host stand and we see a woman marching in carrying something.
I say wonder what this is?
A woman walks in and says, Are you Jeff?
I reply yes.
She says, I’m Michelle. I brought you some meatballs.
Seriously.
She hands me a lasagna pan covered with foil.
It’s still warm.
I can’t believe this.
She tells me that she is very grateful that I got her a reservation next week. She tells me that she’ll pick up her pan next week.
And with that she is gone.
We let it cool. Then put it in the walk-in.
At the end of the shift the kitchen warmed it up for us.
Turns out it was pasta and meatballs.
And it was delicious.
The staff loved it.
It was a very sweet gesture.