I’d like to speak to the manager!!!

About a month ago, a charity that Adam and I worked with that helps find homes for cats, posted that they were looking for donations for an auction event, to help fund their work. 

Of course, we helped and we both provided gift cards to our restaurants for them to auction.  

Fast forward to Thursday night.  

A guest comes up to ask if I’m Jeff and she introduces herself as one of the people in charge of the auction and lets me know that she bid on and won the gift card to my restaurant.  

We chatted for about 15 minutes, about their work, the restaurant, how happy we are with our cats, and how much we were glad we could help, how much they are enjoying their meals and how happy they will be to bring friends back.  

She goes back to finish dinner.  

About an hour later, she and her daughter leave, once again, raving about the meal, the service etc. 

The next day we get a survey from them.  They gave us an 80%. 

They knocked points off for the quality of the food and the atmosphere.  

I of course, respect their opinion.  We are not for everyone.  

However, in this instance, it might have been wise to keep it to yourself, because I gave that meal away for free.  A simple, we loved it would have sufficed.  

It really makes me re-think whether I’d donate a gift card to an organization that thinks that we are just average.