Every day a little death.

I’d like to speak to the manager!!!

This isn’t really a restaurant post.

However.

A year ago, an employees mom passed away.

Someone at work suggested we take up a collection to send flowers.

I interceded and shared a story with my staff.

When my dad passed away. We had tons of plants and flowers.

The only person I remeber doing so is my friend Michelle because I still have the plant.

It was 20 years ago.

I just realized that May 17th it had been 20 years.

When my mom passed we asked for no flowers and suggested donations to hospice.

However, someone showed up at our reception not empty handed.

My friend Tonya Hougland Merritt came with a bottle of Basil Hayden.

And it was appreciated.

It was needed.

And I remember the kindness to this day.

And so when my employees mom passed away I suggested we do something other than flowers.

Something that he’d remember.

So an employee suggested Red Sox tickets.

So instead of sending a floral arrangement.

We arranged for home plate tickets to a Red Sox game.

He was surprised by the gift.

And loved it.

And he’ll remember the game.

Which honored his mom.

A little bit louder please.

I’d like to speak to the manager!!!

Witnessed a first tonight.

Table 12.

Server approaches the table and begins to take their order.

She gets their app order.

Their phone rings.

While the server is speaking to them.

Without even an excuse me, they answer and spend the next ten or so minutes facetiming with someone.

With the volume at full.

No apology.

No anything.

Just hucking it up on the phone so all of us can hear.

I don’t understand people.