I’d like to speak to the manager!!!
I was called to a table last night because two of the guests hated the lobster roll.
I get there and they tell me that they are Mainers and this is NOT a lobster roll. Explaining that a lobster roll either has butter or Mayo and definitely does not have tarragon in it.
I ask them to explain.
And they continue that everyone wants a traditional lobster roll.
And I explain that the lobster shack next to us has a traditional lobster roll.
And.
That 7,429 restaurants in a 30 mile radius including McDonald’s has a traditional lobster roll.
We are not those restaurants.
We respect those restaurants.
We enjoy those restaurants.
I had a fried fish sandwich from next door last week.
But we are different.
And.
The menu tells you that we are different.
Embrace the difference.