I’d like to speak to the manager!!!

A man walks in and says, Hi, my name is mark. My mother lives at 56 Langford road. And we have a reservation tomorrow for 7 people. We have been coming to this restaurant for forty years and we need to change our reservation from 7 to 8.

I think to myself.

Is your mother’s address important?

Is the fact that you’ve been in the building before important?

And I’m sorry but the most we can accommodate is 7.

He then insists on looking at the dining room.

Comes back and asks why the table in the corner won’t work.

I explain that it only seats 7.

He grunts and leaves.

Meanwhile a server from downstairs appears saying that a woman is insisting we accommodate her 13 top walk in party.

She won’t take no for an answer.

I walk downstairs and say no.

She turns and leaves.

No argument.

I go back upstairs and a woman walks in and announces she is going to the bar.

I explain that we take reservations and the bar is booked for the evening.

She looks at the bar with mostly empty seats and says am I to believe all these seats are not available.

I assure her they are not.

90 minutes later she appears again, saying she’d eaten downstairs.

She walks in and takes one look at the bar, comes back and says I thought you said the bar was full. All the seats are empty.

I want to be a smart ass and say that’s not what I said but instead I say, the bar is empty because we are controller seating in the bar, the restaurant, etc since everyone is new. We want to ensure every one is having a great experience.

She grunts at me and says you could have said that in the first place.

I think to myself you wouldn’t have accepted that.