I’d like to speak to the manager!!!

I come out of the kitchen tonight and see someone I know. We converse for a few minutes and I realize there is a couple speaking with the host who are obviously waiting on me.

I approach and ask if I can help.

They are looking for an 8 top on Thursday night.

I echo what the host had told them that the most we can accommodate is 7.

He wants to know why.

I try to explain but he interrupts to ask if it’s because we don’t have availability.

I explain that no it’s because we don’t have a table that hold 8 people.

He then wants to know if the can just pull two tables together.

I say no.

He wants to know if they can have two separate 4 top reservations and I say no.

He wants to know why.

I try to explain but he just keeps getting louder and louder.

He then begins the inevitable speech about how we are turning away business.

He continues to get louder.

The woman who is with him asks three times if the can come in and just put their name on the wait.

I explain that we don’t run a wait list. We either have room for you. Or we don’t.

I explain this three times.

She doesn’t understand.

Finally they huff out but not before saying they’ve been told no by every restaurant the last two days.

I want to ask if this is a surprise trip to Maine? Or did you know 4 months ago and just not plan.

But I don’t.

I did explain to him why he don’t just take separate reservations and he kept telling me I was silly.

And I wanted to say my silliness is based on reality.

I’m also tired on explaining myself.

Businesses have rules.

The end.