I’d like to speak to the manager!!!

Tonight around 7:00 a woman comes in and checks in for her reservation.

She reminds us that she has asked for a window table.

I apologize and say we had her scheduled to be at a window table but that table is still seated.

She says she’s going out to wait for her friends.

Meanwhile, the table we’d plan to put her at leaves.

We get it cleared and bussed and when she comes in she is excited to get the window seat.

The host seats her.

6 minutes later I walk through the dining room and I see that they have pulled the shade on the window blocking 75% of the view.

What can you say?