I’d like to speak to the manager!!!

When someone calls for a large party reservation they are told to email me.

On Monday I got an email saying, hey Jeff this is Steve Smith can you give me a call about a reservation I’m trying to make?

I responded to the email today saying please send me the details and I’ll send you the information.

Tonight, I look up and Steve is standing at the front door.

I go to the door, and say hello.

He proceeds to say he emailed me about a reservation he wanted to make.

I say yes, I emailed you back asking for the details.

He says the details are 2 eight tops on August 15th.

I say yes, can you email me the details.

Why do I have to email. You have the information.

Because I need it in an email.

But you have the information.

This conversation goes on for ten minutes.

What I need is a paper trail. But I don’t say that.

I don’t expect an email.

But I’ll keep you posted.