I’d like to speak to the manager!!!
The host tells me tonight there is a woman looking for an 8 top reservation for tomorrow night and isn’t taking no for an answer and she wants to speak to the manager.
I take the phone.
Hi it’s Jeff how can I help you.
She explains that she is a local. Her family is in from out of town she needs a reservation for 8 people.
For tomorrow.
I look. We have nothing.
She’s not having it. Can you pull two tables together?
I’m sorry we don’t do that.
Why not.
Can we get two four top reservations?
No you can’t.
Why not.
This goes on.
She asks for Monday.
Same answer.
I explain we only have one table for a party of 8.
She asks for Wednesday.
I explain we already have a 4:30 and a 8:00.
She gets mad. I thought you said you only have one table for 8.
Yes that’s true.
But you just said you have two reservations.
Yes. At 4:30 and 8:00.
So you do have two tables.
No. Two reservations. One table.
This makes her angrier.
She asks why we don’t have tables.
I explain that it’s august in a tourist town.
She explodes and says I’ve lived here for 50 years and I think then you should know better.
She tries a few more tricks then hangs up angry.
Ugh.
I'd Like to Speak to the Manager!!! 