One of our last reservations of the evening was a 5 top, at 7:15. A five top is a big deal when it’s after Prelude in December. Especially for the server who scheduled to have them. It was 30% of her covers for the evening.

I was worried when 7:15 came and went.

I was really worried when 7:30 came and went.

At 7:35 I called to make sure they were coming.

A woman answers.

I ask if they plan to keep their reservation for the evening. She corrects me and lets me know her reservation is for tonight. I assure her that it is not.

She apologizes. I fix the mistake.

What I wanted to say is, did you notice when we sent you a text for the initial reservation? Did you notice this morning when you got a text asking you to confirm the reservation. Did you notice the text that said, You’re due at the restaurant in 30 minutes!

I double checked. The app confirmed the texts were sent. And it’s the right number because it’s the one I called you at.

I did not say this. I told her I looked forward to seeing her on Friday.

The server who didn’t wait on them was very disappointed in their night.