No it’s your fault!
Thanks for all the comments from last night’s post.
I truly appreciated everyone’s input.
It was a rhetorical question.
I know the correct answer. But I wanted an honest discussion.
The correct answer is the item they ordered that they didn’t like, want, or didn’t ask for mods for is removed, comped and the new item is ordered.
No issue is made about this by any of the staff.
As for my friend, Vera, who had her food delivered to the wrong table and then brought to her table after:
I’d ask to have it recooked.
And I’d bring it to the manager’s attention that it happened. Not to get anyone in trouble but so the server can be educated.
We all have worked at jobs where people either don’t know what their doing, don’t care what their doing, or are just too lazy to do the right thing. The server who did this falls on one of these categories. The manager needs to know.
Trust me on this.