Waiting. Day 3

I promise this blog won’t become just about my waiting tables job. But for the moment, it’s what’s happening.

And I’m fucking tired again tonight. I ran my ass off tonight, just so my trainer could make a shit load of money. Some how it’s a fucked up system but what can you do. The night started out a little less frustrating. I got to the restaurant about an hour early so that I could start to fill out this booklet that must be completed before I’m official. For a company that prides it’s self on it’s environmentalism, it sure as hell produces a lot of paperwork. So I used my little cheat-sheet and filled out about 1/2 of it while waiting for my shift to start.

And then it started.

And for as good as the waiter last night was. Tonight’s was awful. For the first two hours she drove me fucking bonkers. When a waiter is super busy it’s called being in “the weeds.” Don’t ask me why. I’ve never been told.

Well for the first two hours my trainer was acting as though we were in over our heads and completely in the weeds. For the life of me I couldn’t get her to calm down. Eventually, I took her computer card (everything has to be entered under her number since she’s the one who is getting the money) and took over all the tables. I told her to stand back and just let me do my thing and help if I needed it.

I didn’t need it. I ran the whole section for the whole night. Not only that, at the end of the night she walked with 20% of her net sales, after tipping out the bartender, busser, food runner, and me. That’s right and with the amount of selling I did tonight she’s well on her way to paying rent. I didn’t learn a lot tonight, but I realized I’m back in the groove of this and that I CAN do it.

As they say it’s just like riding a bike.

As for my training.  Seems the manager was even more impressed tonight.  So I get to cut another day off the total and will finish after tomorrow night’s shift…if I pass the test.  Of course this makes me nervous because I haven’t taken a test since 1989.  I’ll of course report in and let you know how it all goes tomorrow.

And I’ll end on things that piss me off.

I don’t understand people who find it a surprise they have to pay.

Tonight I waited on a table of 6 college age students. After the meal, I dropped off their check so they could pay.

And I waited, and I waited for them to put out their money or credit card. What I eventually found out was that one of them had to go and get money from the ATM. This took about 30 minutes. (Don’t ask me why, there are about 50 ATM’s within spitting distance of my restaurant.) The question is, who goes out to eat and doesn’t bring money? Or a credit card? Or an ATM card? You knew you were going to eat. You knew you’d have to pay. Get the fucking money before you eat.

And along the same thought.

Why do you have to wait till the cashier has finished ringing up your purchase and put it in a bag BEFORE you start searching through your over-sized purse to find your money? And for the record the purse is big enough to fit all of New Hampshire in it. Did it not occur to you, while you were waiting behind the 12 other people in line that you might have to pay for what you wanted? Did it not occur to you that you couldn’t have it for free. You want something from a store. You pick it out, go to the counter AND PAY for it. This is not a surprise. Your fucking around in the purse caused me to miss the 2:00 A.M. train home tonight, and forced me to wait 30 minutes for the next train. Causing me to not get home till almost 3:15. In the fucking morning. Would they have really convicted me if I had slapped you right there in the line?

I’m curious.

A dogs life!!!

I often stand in the wait station.

I can see the whole dining room

I can see if a server is struggling. I can see if someone isn’t eating their steak.

I can see a lot.

So on Saturday night around 7:15 that’s where I was.

I hearing weird chatter.

And I look over at table 31.

It’s right next to the wait station.

The couple at the table is FaceTiming with their dog.

The phone is turned toward me and the dog is looking at the camera and they are baby talking with Fido.

The couple next to them is not amused.

This went on till their entrees arrived.

They said their goodbyes.

And ended the call.

Have it your way!!!

We’ve had Wagyu tomahawk ribeyes on the menu all weekend. The steak costs $165 dollars.

Trust me when I say it’s worth it. The meat is so delicious and practically melts in your mouth.

Tonight we had a party of 6 get sat around 7:30.

And they ordered a Wagyu.

Medium well.

Chef recommends medium rare.

And definitely nothing over medium.

Mostly because the meat near the bone can only be cooked medium rare by charring the rest of the steak.

The sever tried to persuade them to order it rarer. To order a different cut.

They insisted.

The server checked with the chef to make sure he’d do it.

He said if that’s what she wants.

So he did it.

She loved it.

Said it was worth every penny.

The Notebook!

Since I became a manager I’ve walked around with a piece of paper and my favorite pen.

I take notes throughout the shift.

Don’t do that.

Good work on that.

My staff sighs when I pull out my note pad.

Yes.

Sometimes I’m making a note about the staff.

But these days 75% of my notes are reminders of things that happen to write about.

I have about 15 sheets on my desk with notes.

Reminders of stories to tell you.

I write a couple of posts.

But some nights the list has 10 things I want to share with you. Each list has three or fours things left to write about.

When I come home stuck. I look through my list.

And there you have it.

A new post.