Business is definitely increasing.

Twice as many phone calls today coming back from the weekend. The phone was ringing all afternoon.

40 more covers than last Wednesday.

The bar was also busy tonight. I asked the bartender tonight how her evening went.

She said great. I knew every single person at the bar tonight.

I too knew all but three or four people.

One couple arrived who didn’t have a reservation.

They’d been in over the weekend.

On their way out tonight they couldn’t say enough about how great the experience was. They praised the bartenders over and over.

They ended by saying how our service was better than a 5 star resort across town. I couldn’t say thank you enough. I told them I’d share their accolades with the team.

Another bar guest tonight caught me on his way out tonight.

Said his daughter had just called him very anxiously.

Said she was at work at a restaurant in a town 20 miles away or so.

Her GM had had to have emergency surgery and was going to be out for two weeks. She called because the night was dissolving into a shit show. (His word).

Nothing was going right because the manager was out.

He looked at me and said as soon as she told me this story I thought of you. You run such a tight ship. And I had no idea a GM’s role was so important. Clearly you do a lot. And it shows here. The service, the food, everything is so good here. And it’s really a testament to how good you are at your job.

I’m sure I was blushing when he finished. It was so sweet and kind.

And I truly appreciated his sentiment.

Yes our restaurant is great. But we do it as a team. It’s not on the back of anyone person. It’s all of us who do it.

Im really grateful to work where I work.

I’m grateful to have the team I have.

Most of them read this.

So thank you!